Gerald T. Bowes
273 Klamath Road, Milpitas, Ca. 95035
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Creating operational excellence by optimizing information management processes, communication, and team morale.



Personality Type: Myers-Briggs ENTJ (a.k.a. "Field Marshall") with extensive training in interpersonal communication. Natural public speaker. Happiest with well defined mission and driven to clarify and minimize ambiguity in tasks and projects. Strategic and systems oriented yet very detailed and closure focused. Strong on process, knowledge engineering, and operational accountability and constant improvement.
Technical Strengths: Support, Linux System Administration, Knowledge Engineering, Testing, Training, IS Tools, Cloud Infrastructure (AWS, GCE), Project Management, Test/Sysadmin Automation, Web Enabled Database Application Design and Implementation (LAMP), DevOps, Puppet, Saltstack, AWS
Tool/Languages: Bash, Perl DBI, DBD, PHP, Postgres/Oracle/Sybase/MySQL SQL, Python, Nagios, Zabbix, Amazon AWS, SaltStack, Git, Subversion,
Communication: Competent Toastmaster. Presentation, proposal, technical training, and white paper authoring experience.


11/19 - Present: Apple iCloud Operations, Sunnyvale, CA


Provided SRE role for reorganized iCloud Operations

1/18 - 5/19: Bigfoot Biomedical, Milpitas, CA

Senior SRE

Provided DevOps/SRE role for AWS deployment environment, Security, and IT Project Management.

8/16 - 1/18: Apple iCloud Mail Monitoring, Sunnyvale, CA

SRE/DevOps for iCloud Mail Monitoring

Provided DevOps and SRE role for iCloud Mail Monitoring team, evolving and managing monitoring infrastructure for 18,000 host Oracle Linux and Solaris iCloud Mail infrastructure in 5 datacenters.

8/15 - 6/16: Stanford University, Stanford, CA

Technology Consulting Group System Administrator

Provided technology consulting, systems engineering, and systems administration for the various academic, administrative, and support groups for Stanford University. Work in broad range of services including architecting and implementing new systems deployment, auditing and enhancing security compliance, and migrating applications and platforms to AWS or Stanford IT hosted virtual infrastructure. Work predominantly with Debian, RedHat, CentOS, and Oracle Linux systems with high focus on security in puppet managed Linux/kerberos/AFS environment. On call for DataDog and PagerDuty monitoring and response.

1/14 - 5/15: AnchorFree, Mountain View, CA (Personal VPN)

Systems Reliability Engineer

As first non-development operations engineer, created the reliability engineering roadmap. Architected and implemented infrastructure and processes for scalable deployment and reliable operations of world wide Virtual Private Network service.

9/12 - 12/13: mSpot (Samsung), Palo Alto, CA (MusicHub application for Samsung Android)

System Administration/Operations

7/10 - 5/12: Yahoo, Sunnyvale, CA (Online search and media portal)

Contract Service Engineer

LAMP Application Developer

3/10 - Pres: Mankind Project (Non-profit men's training organization)

Web Application Development Coordinator

11/07 - 3/10: Taos, Santa Clara, CA (Computer systems management and consulting)

Senior Computer Systems Consultant

5/07 - 11/07: Netcerto, Palo Alto, CA (Computer systems management and consulting)

Senior Computer Systems Consultant

Computer consultant for small to medium sized businesses, predominantly in the fabless semiconductor industry.
2/05 - 5/07: Vormetric, Santa Clara CA (Data encryption appliance vendor)

Senior Support Engineer

6/01 - 11/04: Mindsource/Siemens onsite at Microsoft XBOX Division, Mountain View, CA (Computer systems management services)

Unix Enterprise Support

1/01 - 5/01: Cisco Systems (Internet network equipment manufacturer)

Web Applications Developer

5/99 - 12/02: PLX Technology , Sunnyvale, Ca. (PCI interface chips designer)

Sysadmin, Workflow Applications Developer

8/98 -4/99: Juniper Networks , Mountain View, Ca. (Network equipment manufacturer)


4/95 - 6/98: Chromatic Research, Sunnyvale, Ca. (Multimedia processors)

Senior Applications Developer, Webmaster

As system administrator, database applications developer, and webmaster engineered and supported IS infrastructure through company growth from 100 to over 350 employees, supporting 70 unix workstations and servers and over 500 Win95 PC's. Managed call queue of 20-30 calls a week as well as database application development and maintenance.

8/92 - 4/95: SGI, Mountain View, Ca. (Unix workstation manufacturer)

Senior System Administrator

Provided "hands and feet of the helpdesk" system administration support for the SGI product divisions. Provided all aspects of system management, setup, and application configuration and consulting. Managed two contractor sysadmins to cover users in 12 buildings over the SGI Mountain View campus. Additionally provided project development and consulting on several web and database projects including:

8/92 to 6/96: Taos Mountain Software, Mtn View, Ca. (Unix consulting)

System Administration

Silicon Graphics, 1/95 to 6/95

Software Testing and Customer Support Engineer

Quorum Software, Menlo Park 9/93 - 2/94
(Emulation software vendor)

Unix Customer Support Engineer

Silicon Graphics, North American Field Operations HRC: 3/93 - 9/93, 2/94 - 11/94

Data Base Consultant, Developer

Silicon Graphics, Business Development: 2/93 - 3/93

Worked with Fastline organization to define, design, productize and deploy a sales call tracking and management system based on the SGI Tracker product development system. Implemented basic system and added capability for automatic email call submission and customized reports using Tracker dml language and UNIX utilities and perl.

Taos In House Infrastructure: 8/92 - 2/93

7/91 to 8/92: Unix Central, Sunnyvale Ca. (Unix SW catalog reseller)

Product Line Manger

Responsible for a third of the roughly 100 products in the Unix Central catalog. Surveyed industry for good success opportunities, completed technical and marketing evaluation of candidates, managed vendor negotiations, generated product positioning and catalog advertising copy, and completed gathering of all details needed for successful telemarketing/telesales efforts. Additionally completed initial and new product refresher training for group of 15 telemarketing/telesales reps.

MIS, Sales Application Engineer

Set up network of Sun4/280 server with NeWSprint, Cabletron 10BaseT repeater hub and ethernet terminal server (Oem Xyplex 1800), pc's using pcnfs, and HPIIIsi printer to enable company to begin operations on sales lead management X-terminal setup. Served as initial Sun Unix system administrator, Informix database administrator, and MIS manager for system consultants. As sales applications engineer performed following:

4/91 - 7/91: WYSE Advanced Systems (386/486 MPX unix systems)

Software QA Engineer

On Contract to Software QA department for testing of latest version of Wyse Unix V.3.2.1A including port of the Veritas volume manager product. Also starting pre-alpha testing of Wyse version of Unix V.4.

7/90 - 1/91: Informix Software, Menlo Park, Ca. (Unix RDBMS products)

Secure DBMS Product Marketing Manager

Provided product definition and marketing plans and technical certification proposal for OnLine/Secure, a high performance multimedia OLTP DBMS designed to meet B1 level security assurance defined by the National Computer Security Center (NCSC) of the U.S. National Security Agency.

10/90 - 5/94: Golden Gate University, Los Altos, Ca. Branch Campus

Associate Professor/Instructor: Small Computers in Business

Teach computer business applications overview course for evening Bachelor degree program. Teach hands on orientation to applications of Lotus, WordPerfect, and dBase.

6/89 - 4/90: Minx Software, San Jose, Ca. (Unix MRP software)

Computer Systems Sales Engineer

Provided VAR relationships, hardware marketing strategies, Minx sales tools, and all sales systems to migrate Minx from a software to a turnkey solution vendor.

8/87 - 4/89: Mad Intelligent Systems, San Jose, Ca. (Lisp/Unix based distributed RDBMS and EIS development tools)

Program Manager, Database Integration Products

Customer Support Engineer

1/84 - 1/89: CINCPACFLT Navy Reserve Unit, San Jose, CA.
Enhanced classfied fortran fleet wide wargame simulation for Navy Postgraduate School in Monterrey, CA.
5/78 - 9/83: Nuclear Submarine Officer, US Navy


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